Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our brand.

By using our website, you agree to the practices described in this policy.

When you interact with Astreas Jewelry, we may collect certain personal information needed to provide our services and improve your experience.

This may include:

• Your name
• Email address
• Phone number
• Shipping and billing address
• Payment and transaction details
• Order history
• Communication details when you contact us
• Technical information such as browser type, device information, IP address, and browsing behaviour on our website

We collect only the information necessary to operate our store, fulfill orders, communicate with you, and improve the experience we provide.

We may use your information to:

• Process and fulfill your orders
• Provide customer support
• Communicate with you about your order or inquiry
• Send service-related emails and updates
• Improve our website, products, and customer experience
• Prevent fraud, unauthorized transactions, or misuse of our website
• Comply with legal and regulatory obligations
• Send marketing communications where permitted or where you have chosen to receive them

Payments made through our website are processed through secure third-party payment providers. Astreas Jewelry does not store full payment card information on its own servers.

Payment providers may collect and process payment-related information according to their own privacy and security policies.

Our website may use cookies and similar technologies to support essential site functionality, improve performance, remember preferences, and understand how visitors use the site.

Where required by law, non-essential cookies such as analytics or marketing cookies will only be used based on your consent. You may manage your preferences through our cookie settings tools where available.

For more information, please refer to our Cookie Settings.

We do not sell your personal information to third parties.

We may share your information only where necessary to operate the business and provide our services, including with:

• Payment providers
• Shipping and logistics partners
• Website, ecommerce, and hosting providers
• Fraud prevention and security services
• Marketing or analytics providers where permitted
• Legal or regulatory authorities where required by law

Any third-party service providers we work with are expected to handle personal information responsibly and only for the purposes connected to the services they provide.

Because Astreas Jewelry may serve customers in different countries and may use service providers operating internationally, your information may be processed or stored in jurisdictions outside your own country.

Where this happens, we take reasonable steps to ensure that personal information is handled with appropriate safeguards and in accordance with applicable privacy laws.

We retain personal information only for as long as it is reasonably necessary to fulfill the purposes described in this policy, including providing our services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

When information is no longer required, we will delete it or store it in a form that no longer identifies you, where appropriate.

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain types of processing
• Withdraw consent where processing is based on consent
• Request a copy of certain personal data in a portable format

If you would like to make a privacy-related request, please contact us using the contact details provided on our website.

If you choose to receive marketing emails or communications from Astreas Jewelry, you may opt out at any time by using the unsubscribe link provided in the message or by contacting us directly.

Even if you opt out of marketing messages, we may still send you service-related communications connected to your order, account, or customer support requests.

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of data transmission or storage can be guaranteed to be completely secure, and we cannot promise absolute security.

Our website may contain links to third-party websites or services. If you follow those links, please note that their privacy practices are governed by their own policies, not by Astreas Jewelry.

We encourage you to review their privacy policies before providing personal information.

Astreas Jewelry is not intended for children, and we do not knowingly collect personal information from individuals who are below the age required by applicable law to provide valid consent.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will become effective when posted on this website. We encourage customers to review this page periodically.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at support@astreasjewelry.com.